Browse Books: Business & Economics / Customer Relations

What Rich Clients Want: (But Won't Tell You) By Nathan Foy Cover Image
$29.99
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Everything I Know About Business I Learned from the Grateful Dead: The Ten Most Innovative Lessons from a Long, Strange Trip By Barry Barnes, PhD, John Perry Barlow (Foreword by) Cover Image
$18.99
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The New Successful Large Account Management: Maintaining and Growing Your Most Important Assets -- Your Customers By Robert B. Miller, Stephen E. Heiman, Tad Tuleja, Patrick Thomas Cover Image
$19.99
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Empathy in Action: How to Deliver Great Customer Experiences at Scale By Tony Bates, Natalie Petouhoff Cover Image
$32.00
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Ask & Deliver: Discover the Heart of Your Business by Listening to the Voice of Your Customers By Mary Ann O'Brien Cover Image
$29.99
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The Customer Rules: The 39 Essential Rules for Delivering Sensational Service By Lee Cockerell Cover Image
$25.00
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Uncommon Service: How to Win by Putting Customers at the Core of Your Business By Frances Frei, Anne Morriss Cover Image
$35.00
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For the Win, Revised and Updated Edition: The Power of Gamification and Game Thinking in Business, Education, Government, and Social Impact By Kevin Werbach, Dan Hunter Cover Image
$18.99
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The Customer Centricity Playbook: Implement a Winning Strategy Driven by Customer Lifetime Value By Peter Fader, Sarah E. Toms Cover Image
$17.99
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Lessons in Service from Charlie Trotter (Lessons from Charlie Trotter) By Edmund Lawler Cover Image
$24.99
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Uplifting Service: The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet By Ron Kaufman Cover Image
$24.95
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Stop Acting Like a Seller and Start Thinking Like a Buyer By Jerry Acuff Cover Image
$28.00
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