Browse Books: Business & Economics / Customer Relations

Go Big or Go Home: 5 Ways to Create a Customer Experience That Will Close the Deal By Diana Kander, Tucker Trotter Cover Image
$27.99
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Ignore Your Customers (and They'll Go Away): The Simple Playbook for Delivering the Ultimate Customer Service Experience By Micah Solomon Cover Image
$24.99
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Outside In: The Power of Putting Customers at the Center of Your Business By Harley Manning, Kerry Bodine, Josh Bernoff Cover Image
$27.00
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Change the Way You Communicate: Why You Should. How You Can. By Ken Haseley Cover Image
$24.95
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The Lost Art of Connecting: The Gather, Ask, Do Method for Building Meaningful Business Relationships By Susan McPherson, Jackie Ashton (With) Cover Image
$26.00
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Lean Solutions: How Companies and Customers Can Create Value and Wealth Together By James P. Womack, Daniel T. Jones Cover Image
$18.00
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The Challenger Customer: Selling to the Hidden Influencer Who Can Multiply Your Results By Brent Adamson, Matthew Dixon, Pat Spenner, Nick Toman Cover Image
$28.95
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Reorganize for Resilience: Putting Customers at the Center of Your Business By Ranjay Gulati Cover Image
$38.00
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Dealing with Difficult Customers: How to Turn Demanding, Dissatisfied, and Disagreeable Clients Into Your Best Customers By Noah Fleming, Shawn Veltman, Debra Margles (Foreword by) Cover Image
$15.99
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Digital Hesitation: Why B2B Companies Aren't Reaching Their Full Digital Transformation Potential By Thomas Lah, J. B. Wood Cover Image
$25.95
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The 10¢ Decision: How Small Change Pays Off Big By Laurie Guest Cover Image
$28.30
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Unleashing Excellence: The Complete Guide to Ultimate Customer Service By Dennis Snow, Teri Yanovitch Cover Image
$28.00
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