Browse Books: Business & Economics / Customer Relations

Clientelligence: How Superior Client Relationships Fuel Growth and Profits By Michael B. Rynowecer Cover Image
$45.00
Usually Ships in 1-4 Days
The Forever Transaction: How to Build a Subscription Model So Compelling, Your Customers Will Never Want to Leave By Robbie Kellman Baxter Cover Image
Unavailable
Out of Print
The Ultimate Customer Experience: 5 Steps Everyone Must Know to Excite Your Customers, Engage Your Colleagues, and Enjoy Your Work By Scott McKain Cover Image
$24.00
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The Customer-Base Audit: The First Step on the Journey to Customer Centricity By Peter Fader, Bruce G. S. Hardie, Michael Ross Cover Image
$24.99
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Orchestrating Experiences: Collaborative Design for Complexity By Chris Risdon, Patrick Quattlebaum Cover Image
$65.99
Usually Ships in 1-4 Days
CX-PRO: A Practical Guide for the New Customer Experience Manager By Karl Sharicz Cover Image
$32.99
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Know What You're for: A Growth Strategy for Work, an Even Better Strategy for Life By Jeff Henderson Cover Image
$26.99
Usually Ships in 1-4 Days
Disney U: How Disney University Develops the World's Most Engaged, Loyal, and Customer-Centric Employees By Doug Lipp Cover Image
$29.00
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Delivering Knock Your Socks Off Service By Performance Research Associates, John Bush (Illustrator) Cover Image
$19.99
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Indispensable: How to Become the Company That Your Customers Can't Live Without By Joe Calloway Cover Image
$36.00
Usually Ships in 1-4 Days
Selling Above and Below the Line: Convince the C-Suite. Win Over Management. Secure the Sale. By William Miller Cover Image
$24.99
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42 Rules for Using AI in Your Contact Center: An overview of how artificial intelligence can improve your customer experience By Geoffrey A. Best Cover Image
$21.95
Usually Ships in 1-4 Days

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