FAQ

FAQ

Where am I and what can I do here?

This is the web store for The Last Bookstore, a physical independent bookstore located in Los Angeles.  You can order almost any brand New book in print through this site, as well as gift cards and our branded clothing and tote bags.  Our physical store carries much more than we have here — 300,000+ used books, records, magazines, CDs, DVDs, art, collectible books, etc. — but you’ll have to visit in person to shop those (sorry)!  If you’re looking for an independent alternative to corporate booksellers like Amazon and Barnes & Noble, you’re in the right place!

Can I order a book to be picked up in your physical store?

Yes you can but payment must be made online.  And when you place your order please enter the Shipping Address like so:

Attn: ShopLastBookstore.com
Customer Name: <insert your name here>
453 S. Spring St – Ground Floor
Los Angeles , CA 90013

After you place your order, please email us here with your order title, name, and phone # and email so we can contact you when it arrives.

Can I order by phone?

Since the items ordered through this site come from a third-party warehouse, unfortunately you can’t order by phone at this time.

What if my book is backordered?

If you order a book that’s backordered from the publisher, there’s no definite timeframe for when the book will arrive.  It may only take days or it may take weeks or months, depending entirely on when the publisher reprints the book.  Your backorder will remain active for up to 3 months.  If the title is not available to ship by then, your order will be cancelled and you’ll receive notification by email.  In most cases, unless the publisher has since discontinued the title, you’ll be able to backorder it again if you wish.

Can I return books for a refund?

If you're not satisfied for any reason, please email us.  Upon authorization, you can return the book(s) in the original condition within 30 days of receipt.  We aim to please!  We’ll credit your account for the full amount paid for the returned item(s).  Please note that we do not accept returns for the following:

  • Books that you have read and are no longer in the original New condition
  • Orders for books in quantities of 5 or more (of the same title).
  • New books containing software, CDs, or DVDs that have been opened are not returnable.

Authorized returns should be sent to:

Attn: ShopLastBookstore.com Returns
215 W 15th St
Los Angeles, CA 90015

If you receive a damaged book or are unhappy with your purchase for any reason, please Contact Us right away. 

Do you buy books through this site?

We do not.  We only buy books in person at the Last Bookstore, which you can visit at 453 S Spring St, Los Angeles, CA 90013.  The Buy counter hours are 10am to 5pm seven days a week.  You can see our buying policies and procedures here, or email here with any questions about books you’d like to sell before coming in.